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At Marwadi Kart, we strive to ensure that every customer is satisfied with their purchase. However, if you are not entirely satisfied with your purchase, we’re here to help. Please read our refund and return policy carefully to understand your options.

1. Refunds:

– We offer refunds on eligible items within 10 days of the purchase date. To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging.

– To request a refund, please contact our customer service team at info@marwadikart.com with your order number and details of the item you wish to return. Our team will provide you with further instructions on how to proceed with the return.

– Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

– If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.

2. Returns:

– In addition to refunds, we also accept returns for exchange or store credit within 10 days of the purchase date. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

– To request a return for exchange or store credit, please contact our customer service team at info@marwadikart.com with your order number and details of the item you wish to return. Our team will provide you with further instructions on how to proceed with the return.

– Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return for exchange or store credit.

– If your return is approved, we will process the exchange or issue store credit, which can be used towards future purchases on our website.

3. Non-Refundable and Non-Returnable Items:

– Certain items are not eligible for refunds or returns, including but not limited to:

  – Gift cards

  – Downloadable software products

  – Perishable goods

  – Personalized or customized items

4. Shipping:

– You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

– If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Contact Us:

– If you have any questions about our refund and return policy, please contact us at info@marwadikart.com.

By making a purchase on Marwadi Kart, you agree to abide by our refund and return policy. This policy is subject to change without notice.